Saturday 21 July 2012

Utter Madness

Work has been completely insane recently.
Our team of 5 is now a team of 3, with a drop down to 2 in the coming weeks.
My own workload is very low, with no issues outstanding. The other location we cover has 150+ calls.
How it's managed to get so bad is beyond me, how management has allowed it to get so bad is even further out of my comprehension!
I spent yesterday in the second location helping get the call queues down. Not an easy feat, but managed to cut about 20% from the overall list.
Ridiculous that it's at a point that where I need to wander out of my own building and into another!
Still, their may be a promotion opportunity out of it all. So must stay positive.

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